We take pride in our work and thank the following clients for their feedback on our services.


The best! Susie is an amazing travel agent. I would highly recommend booking your travel through them. Friendly, efficient, knowledgeable, hassle free.

Stephanie Spiller, Clifton Hill

Susie & Jannene have planned my families & my travel for the past 21 years, their travel knowledge is exceptional because between them they have been everywhere and are advising you from first hand experience. They are true experts and make booking travel a stress free and fun experience.

Christina Kalviskis, Ivanhoe

Over so many years Susie and Jannene have been organising my holidays .. I can’t express enough how professional they are !! Their experience and expertise is exceptional !! Thank you for all your help in making my holidays super amazing !!

Sonia Ridolfi, Ivanhoe

Good afternoon Susie. We received all the Fiji documents that you sent through late last week. Thank you for sending them through but also thank you for the chocky frogs and the Fiji dollars for the boys. This was a really nice touch and really appreciated by all in the Vorhauer household, especially the boys. You didn’t need to do that, but the fact you did certainly shows me we are more than just a number.

The reason I moved our business to you guys in the first place was because Craig spoke so highly of your service levels. I am happy to say he was spot on and on top of that you are all really nice people who care about what they do. Thanks for your customer focussed attitudes; it is certainly very different from what I received from the last travel agent we used.

Brett Vorhauer, Mount Evelyn

We were really nervous about planning our first big family overseas trip, but as soon as we stepped inside East Ivanhoe Travel and Cruise we were at ease.

Jannene gave us such valuable advice and helpful hints. Her recommendations on flights, the cruise, tours and hotels were excellent. Both the location and quality of the hotels were well researched and often saved us money and travel time between locations. Our 7-week itinerary was planned according to our budget, time constraints, personal likes and dislikes.

Everything went without a hitch. Transfers, tickets and tours were all in place and on time. The quality of the experience was excellent as well.

We appreciate the personal touch and the hard work put in by Jannene to make our trip unforgettable and stress free and hence, we have a lot of fantastic memories to cherish and share with our family and friends.

Natalie, David, Verity and Paityn Still

The team at East Ivanhoe Travel and Cruise are second to none! No job is too big or small, I’m always met with efficient and polite responses and price is unbeatable. Susie, Jannene, Robyn and the team have saved me countless hours and countless dollars in the 100,000km+ that they’ve managed for me. Business or pleasure I would recommend East Ivanhoe Travel and Cruise in a heartbeat and can’t wait to take my next journey with them!

Tom Walker, ECB Technology

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